Note: All table columns can be sorted by clicking at the top of each, but this is disabled for the demo.

Action

Tasks  

Date Type Description Consultant Customer Reference Notes Status
Today TTL Customer receipt due Thomson, I Jane Doe T456675 Invoice
Today TTL Check-in Caban, H Jane Doe T678123 Quote
Today FU Quote Expiry Madden, S Lisa Simpson T006754 Quote
22 Jul 2013 FU Cruise deposit Smith, J John Knapp T294581 Quote
22 Jul 2013 FU Coach payment Black, K Andrew Mason T678923 Invoice
21 Jul 2013 TTL TTL Expiry Blogg, J Graham Stoddart T678903 Invoice
20 Jul 2013 TTL Air ticket Madden, S Joseph Kerr T878123 Quote
20 Jul 2013 Task Reschedule Smith, J Adrian Smith T456123 Segment Cancelled Invoice
20 Jul 2013 Task Itinery Update Black, K Iain Jones T546763 Scheduled change Invoice
Message Date
Rollout of Internet Proxy Solution 30 Jul 2013

A new internet proxy solution has been approved and is scheduled to take place today at 2pm. All users in head offices around Australia who are using the FCL standard browser settings will automatically be directed to the new internet proxy solution. This change will not impact any other users in any other locations. If you are using the standard browser settings, you will not need to make any changes. You should notice an improvement in performance when using the new internet proxy solution and the block pages will look different.

There has been another email phishing scam attempt on our email system... 30 Jul 2013

There has been another email phishing scam attempt on our email system. The email in question has the subject line: Flight Centre Attached Document. The scam email has body text as shown. DO NOT click through using the link provided. Any employees that have gone through the login process above must contact service centre on 1300 799 733 immediately to get their password changed. Also be on the alert for any Nigerian 'Princes' offering you ridiculously large amounts of money for helping them process transactions - it's probably not genuine.
Hotline 30 Jul 2013
Gateway training module to be completed... 29 Jul 2013
We are currently working through a scenario that indicates some of our Email Users mail boxes have been compromised.. 25 Jul 2013
FYI, due to current network issues we are going to block the following web sites to reduce load:.. 20 Jul 2013

Hottest leads

Surname Destination Depart date Commission Air Land Insur.
Kenzler London 30 January 2013 $20,000
James London 30 January 2013 $20,000
Thomson London 30 January 2013 $20,000
Sutherland London 30 January 2013 $20,000
Jones London 30 January 2013 $20,000

Supplier payments due

Ref # Booking customer Consultant Pay date Supplier Payment type Amount Edit
665435 Sam Thorne Jane Doe 15 Dec 2013 Payment gate $123.00
343212 Lisa Jones Jane Doe 19 Dec 2013 Payment gate $234.00
621395 Jane Philips Jane Doe 03 Jan 2014 Payment gate $345.00
807631 Lucy Lui Jane Doe 08 Jan 2014 Local B&B Direct deposit $123.00

Receipts to be actioned

Ref # Name Date receipted Rec No. Source Type Amount Allocated
#12345 James Jones 23 Jul 2013 12345 - - $1234
#12345 Ian Smith 22 Jul 2013 76890 - - $2345
#12345 Simon Hanley 21 Jul 2013 56678 - - $1234
#12345 David Inglis 18 Jul 2013 89055 - - $1234
#12345 James Jones 18 Jul 2013 34567 - - $1234

Ads

Latest

KPI

Targets

Closed ledgers $ per file TTV Commission Margin
Actual 15 $333.00 $15,000.00 $5,000.00 10%
Booking #1234 James Smith $15,000.00 $5,000.00 10%
Product  #ABV3434  Budget $10,000.00 $4,000.00 3%
Product  #ABV6543  Budget $5,000.00 $1,000.00 2%
Projected 15 $333.00 $15,000.00 $5,000.00 10%
Booking #1234 James Smith $15,000.00 $5,000.00 10%
Product  #ABV3434  Budget $10,000.00 $4,000.00 3%
Product  #ABV6543  Budget $5,000.00 $1,000.00 2%
Target 30 $500.00 $10,000.00 $4,000.00 10%
Remaining 15 $833.00 $15,000.00 $- 0%

Conversions

Source Enquiries Quotes Bookings E-Q Conversion E-B Conversion Hot leads
New walk-in 54 48 40 87% 68% 6
New phone 21 15 12 81% 52% 14
New closer 154 110 103 79% 71% 34
Expo 21 11 07 51% 32% 14
Email 154 96 73 67% 41% 34
Total 410 280 235 102

Forwards

Month No. files TTV Commission Margin
August 2013 124 $100,000 $20,000 20%
#12345     James Smith $40,000 10,000 16%
Product  #ABV3434  Budget $10,000.00 $4,000.00 3%
Product  #ABV6543  Budget $5,000.00 $1,000.00 2%
#56543     Sarah Mills $25,000 5,000 19%
Product  #ABV3434  Budget $10,000.00 $4,000.00 3%
Product  #ABV6543  Budget $5,000.00 $1,000.00 2%
#98567     Jack Dee $35,000 5,000 20%
Product  #ABV3434  Budget $10,000.00 $4,000.00 3%
Product  #ABV6543  Budget $5,000.00 $1,000.00 2%
July 2013 334 $100,000 $20,000 20%
#12345     James Smith $40,000 10,000 16%
Product  #ABV3434  Budget $10,000.00 $4,000.00 3%
Product  #ABV6543  Budget $5,000.00 $1,000.00 2%
#56543     Sarah Mills $25,000 5,000 19%
Product  #ABV3434  Budget $10,000.00 $4,000.00 3%
Product  #ABV6543  Budget $5,000.00 $1,000.00 2%
#98567     Jack Dee $35,000 5,000 20%
Product  #ABV3434  Budget $10,000.00 $4,000.00 3%
Product  #ABV6543  Budget $5,000.00 $1,000.00 2%
June 2013 418 $100,000 $10,000 10%
#12345     Liem Calder $40,000 10,000 16%
#56543     Julie Christie $25,000 5,000 19%
#98567     Toni Colette $35,000 5,000 20%
May 2013 534 $456,000 $7,500 60%
April 2013 42 $123,000 $14,000 9%
March 2013 35 $120,000 $18,000 7%
February 2013 418 $100,000 $10,000 10%
January 2013 42 $123,000 $14,000 9%
December 2012 418 $100,000 $10,000 10%
November 2012 418 $100,000 $10,000 10%
October 2012 44 $105,000 $17,000 7%
September 2012 42 $123,000 $14,000 9%
August 2012 44 $105,000 $17,000 7%
July 2012 44 $150,000 $20,000 7%
June 2012 48 $136,000 $14,000 9%
May 2012 44 $150,000 $20,000 7%
April 2012 42 $123,000 $14,000 9%
March 2012 44 $150,000 $20,000 7%

Commission

Day 1 2 3 4 5
Actual Land 100 150 0
Actual Air 300 400 250
Actual Ins 20 40 40
Actual 470 1210 1700 2100 2700
Forecast Land 75 50
Forecast Air 200 300
Forecast Ins 25 50
Target 450 900 1350 1800 2250